1. Information We Collect
We collect various types of information when you use prestigehomecare.co.ke, create a user account, submit prescriptions, place orders for products or resources, or interact with our website:
- Information Provided by You: This includes your name, age, contact details, preferred payment methods, and demographic information.
- Information about Others: If you place an order on behalf of a friend or other individual, we may collect their contact information.
- Data Collected by Cookies and Similar Technologies: We gather information about your device and browser, domain, IP address, mobile device advertising identifiers, and your interactions with Prestige Home Health Care through cookies and similar technologies.
- Non-Personally Identifiable Information: We collect data from visitors who browse, read, or download content from our website to understand its usage and improve its functionality.
- Precise Geographic Location: When location services are active, we may collect your device’s precise geographic location.
- Usage Data: We collect information such as the pages you visit, the date and time of your visits, operating system, browser information, referrer website (e.g., Google.com), browser language, time spent on pages, scroll depth, and your interactions on our website (e.g., clicks, orders, downloads).
2. How We Use Your Information
We use the collected information for the following purposes:
- Measuring website traffic and improving its usability.
- Enhancing public education and outreach through digital advertising.
- Personalizing content shown on third-party sites.
- Processing your requests, including payments and product/service delivery.
- Conducting advertising and marketing activities, including interest-based ads and performance analysis.
- Protecting our rights and those of others.
- Complying with our legal obligations and your consent or direction.
3. Sending Prestige Home Health Care Messages
With your consent, we may send you emails, SMS, and WhatsApp messages related to Prestige Home Health Care. We may also use the phone number you provide to contact you about our services.
4. Information We Don’t Collect
We do not collect your name, contact information, ID number, or similar information through our website unless voluntarily provided by you.
5. When You Submit Forms
When you knowingly provide us with information, such as your name, email address, phone number, or unique identifier, we only use that information for the stated purpose on the form.
6. Additional Information
- We employ various security technologies and procedures to protect information from unauthorized access, use, or disclosure.
- Data is deleted when it is no longer needed for legitimate business or legal reasons.
- Appropriate safeguards are implemented to protect your data when transferred to, stored, or processed in countries without similar data protection laws.
Account Deletion Information
You can personally delete your account and all of its data by logging in to your account and under My Account click on delete account; This action will delete your data entirely. One can also request the deletion of their Prestige Home Health Care account and associated data, to do so, one can contact our operator at firstname.lastname@example.org. We will respond to your request within 3 days and guide you through the deletion process.
Prestige Home Health Care’s includes e-commerce functionality for both physical and virtual products. Additionally, patients can book appointments for home visits or telehealth services through our website. Our commitment to protecting your data remains consistent across all aspects of our online services.